Titan Business Innovation

Consulting

The Difference Between Program Management and Project Management

Programs and projects are at the heart of many business endeavors. To use a metaphor, projects are like trains operated by project managers, who help pull the work of a team to achieve goals and ultimately arrive with a finished good or service. To continue with the metaphor, a program

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General

The Difference Between CIO and CTO

CIOs and CTOs both play a valuable role in improving enterprise IT systems and creating new products at the executive level. Indeed, in some respects, the terms are relative and depend on the individual company, business goals and the personalities involved. In general, however, the CIO and CTO are distinct

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HR Series

The Advantages of Market Mapping

Hiring from direct competitors is the eternal challenge facing talent acquisition professionals and hiring managers. Finding that edge that will increase your chances of winning the services of those working on the other team is like searching for a Shia LaBeouf fan – hard to find. In management consultant firms for

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Consulting

The Difference Between Customer Success and Customer Support

The difference between customer support and customer success has sparked a number of lively discussions. The roles share similar skill sets and goals, but they implement different approaches. Customer support teams resolve product-related issues and educate the customer about how the product works. They work with other operational teams like engineering and product to improve existing

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HR Series

The Advantages of Market Mapping

Hiring from direct competitors is the eternal challenge facing talent acquisition professionals and hiring managers. Finding that edge that will increase your chances of winning the services of those working on the other team is like searching for a Shia LaBeouf fan – hard to find. In management consultant firms for

Read More »