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After having the worst weekend and travel experience of my life — polite reminder to never fly Delta Airlines, proudly delivering 100 years of subpar customer service. I began my time with the Titan Business Innovation team juggling their Genomics event (what even is...
Hello, and welcome to my last log for my internship at Titan! It’s been an extremely quick but rewarding past eight weeks at the company as there is a never-ending amount of new projects (paired with a couple of cups of iced coffee or tea lattes, a majority of the...
Hello again!It’s been a few weeks since my last log was written, and I figured it was due time to write some more about my experience at Titan so far. My time at Titan Consulting is passing so quickly, with each day presenting new challenges (or the same ones) and...
Hello there! My name is Jennifer DeVries, a fourth-year university student from the U.S.A. and an avid cafe-hopper and coffee lover. In May, I started my first-ever internship at Titan Consulting in Tokyo, Japan. It’s been an anticipated experience for the past couple...
The business world is constantly evolving, and solution selling has become essential for many organizations to succeed. Unlike traditional sales, solutions sales focus on creating unique combinations of products, services, and expertise to address customers' unique...
Programs and projects are at the heart of many business endeavors. To use a metaphor, projects are like trains operated by project managers, who help pull the work of a team to achieve goals and ultimately arrive with a finished good or service. To continue with the...
CIOs and CTOs both play a valuable role in improving enterprise IT systems and creating new products at the executive level. Indeed, in some respects, the terms are relative and depend on the individual company, business goals and the personalities involved. In...
The difference between customer support and customer success has sparked a number of lively discussions. The roles share similar skill sets and goals, but they implement different approaches. Customer support teams resolve product-related issues and educate the...