Business Process Outsourcing Market size is expected to reach $49.2 billion by 2028.

by Titan Business Innovation | Apr 3, 2023

OpenAI says 80% of workers could see their jobs impacted by AI. These are the jobs most affected

by Titan Business Innovation | Mar 24, 2023

The Difference Between Customer Success and Customer Support

by Titan Business Innovation | Feb 3, 2023

The difference between customer support and customer success has sparked a number of lively discussions. The roles share similar skill sets and goals, but they implement different approaches. Customer support teams resolve product-related issues and educate the...

The Difference Between Program Management and Project Management

by Titan Business Innovation | Feb 3, 2023

Programs and projects are at the heart of many business endeavors. To use a metaphor, projects are like trains operated by project managers, who help pull the work of a team to achieve goals and ultimately arrive with a finished good or service. To continue with the...

The HR Iceberg

by titanbi | Aug 25, 2022