by Titan Business Innovation | Oct 23, 2023 | Q&A Sessions
Understanding Japan’s unique digital ecosystem compared to the global context is both challenging and enlightening. In this interview, we sat down with Chris Tilly, Managing Director of KVA, a renowned digital agency celebrated for its strategic and creative...
by Titan Business Innovation | Aug 29, 2023 | Digital Transformation
Japan’s ever-evolving consumer market requires a sophisticated blend of technology and cultural understanding. This analysis delves into the unique approaches of five leading consumer companies – Coca-Cola, LVMH, L’Oréal, Shiseido, and Coach –...
by Titan Business Innovation | Mar 22, 2023 | 未分類
MarTech is a term that refers to the combination of marketing and technology. The modern marketing executive uses various technologies, tools, and platforms to assist marketers in achieving their goals, such as reaching out to their target audience, driving traffic to...
by Titan Business Innovation | Mar 15, 2023 | 未分類
UX and CX are becoming increasingly important as brands search for a way to stand out. In addition, customers have become more demanding and have many online avenues to voice their frustrations with brands that do not meet their expectations. As a result, companies...
by Titan Business Innovation | Feb 3, 2023 | Consulting, General
The difference between customer support and customer success has sparked a number of lively discussions. The roles share similar skill sets and goals, but they implement different approaches. Customer support teams resolve product-related issues and educate the...
